FAQs

Product Information & Care

  • Jameson Lane cases are designed to help protect eyeglasses and sunglasses from minor scratches, dust, and damage during typical use. 

  • However, no case can provide complete protection against all impact, pressure, or environmental factors.

  • Jameson Lane is not responsible for any damage, breakage, or wear to eyewear stored inside of our cases.

  • It is the responsibility of the user to ensure proper use, handling, and fit of the case with their eyewear.

  • Jameson Lane disclaims all liability for any direct, indirect, or incidental damages arising from the use or misuse of our products.


Returns & Exchanges

  • We want you to love your purchase. If you're not satisfied with your order, you may return unused items in their original condition within 30 days of receipt for a refund or exchange.

  • Shipping fees are non-refundable unless the product arrived damaged or defective.


How Do I Clean My Case?

  • We encourage our customers to occasionally wipe clean with a dry microfiber towel.

  • For light stains, dip a soft, lint-free cloth into a mild soap solution with warm water and gently wipe the faux leather or denim surface.